Frequently Asked Questions

Frequently Asked Questions

What is your refund policy?

[Refund policy]
Cancellations

1. Rejection of Applicant:
If a student is rejected for enrollment by New York English Academy, or if his/her visa application is rejected, a full refund of all monies paid will be made to the student, less a maximum of $500 non-refundable charges stated in the enrollment agreement as non-refundable.

2. Program Cancellation:
If New York English Academy cancels a program after a student’s enrollment, New York English Academy will refund all monies paid by the student.

3. Cancellation Prior to the Start of Class or No Show:
Except under the circumstance identified in # 4 below, if a student accepted by New York English Academy cancels prior to the start of scheduled classes or never attends class (no show), a full refund of all monies paid will be made to the student, less a maximum of $500 non-refundable charges stated in the enrollment agreement as non-refundable.

4. Cancellation Prior to the Start of Class or No Show (Initial I-20):
If a student enters the United States on an I-20 obtained through New York English Academy and subsequently cancels prior to the start of scheduled classes or never attends class (no shows), New York English Academy retain:
a). For an enrollment period of fewer than 12 weeks, all the tuition charges for up to four weeks of the first term/session and less a maximum of $500 non-refundable charges stated in the enrollment agreement as non-refundable.
b). For an enrollment period of 12 weeks or more, all the tuition charges for up to six weeks of the first term/session and less a maximum of $500 non-refundable charges stated in the enrollment agreement as non-refundable.

Cancellation Prior to the Start of Class or No Show (Change of Status):
If a student receives approval for a change of visa status with an I-20 issued by New York English Academy and subsequently cancels prior to the start of scheduled classes or never attends class (no shows), New York English Academy retain:
a). For an enrollment period of fewer than 12 weeks, all the tuition charges for up to four weeks of the first term/session and less a maximum of $500 non-refundable charges stated in the enrollment agreement as non-refundable.
b). For an enrollment period of 12 weeks or more, all the tuition charges for up to six weeks of the first term/session and less a maximum of $500 non-refundable charges stated in the enrollment agreement as non-refundable.

Withdrawal or Termination after the scheduled Start of Class
1. When determining the number of weeks completed by the student, New York English Academy considers a partial week the same as if a whole week were completed, provided the student was present at least one day during the scheduled week.
2. First Period of Financial Obligation:
For students who withdraw or are terminated at any point in the first four weeks, New York English Academy retains the charges applicable to the first four weeks. For students who withdraw or are terminated after the first four weeks but before or at the midpoint of their scheduled ending date, New York English Academy retains a prorated amount of tuition. For students who withdraw or are terminated after the midpoint, New York English Academy retains all of the charges for that period.
3. Subsequent Periods of Financial Obligation or Enrollment Periods:
For students who have completed the first admission and extended their enrollment but who withdraw or are terminated before or at the midpoint of their scheduled ending date, New York English Academy retains a prorated amount of tuition. For students who withdraw or are terminated after the midpoint, New York English Academy retains all of the charges for that period.
All refunds will be made within 45 days, and the refund method is a bank wire transfer with a $45 transaction fee.